Alerts

Security

Consumer Alerts

First National Bank Anderson continually makes investments in state-of-the-art online banking security to ensure we protect the confidentiality of every customer's online information and to provide the utmost security of every user.

SECURITY RECOMMENDATIONS

If you receive anything that you feel is suspicious or even if you believe that you may be the victim of fraud, please contact First National Bank of Anderson at 936-873-2511. There are many scams out there so remember if it is too good to be true, then it probably is. Remember that the bank will never ask you for any personally identifiable information by email. You need to do everything possible to protect yourself so use this list of recommendations to keep your private information private:

COMPUTER or TABLET

  • Do not download software from any site you do not know.
  • Install and update software that scans for viruses and spyware regularly.
  • Keep up to date on “patches” for your computer.
  • Do not click anywhere on “pop-ups” or even click “no”. Just close the popup using the X.
  • Do not click on any messages if they tell you your computer has a virus.
  • Use hard passwords that contain special characters, numbers and capitals.
  • Do not click on links that appear in any email.
  • Delete any email messages from anyone with any urgent security warning that is requesting information.
  • Do not store passwords on your PC. If it asks to “remember” a password for you, say no.
  • Do not just throw out an old computer. Deleted personal information can still be retrieved.
  • Do not use public Wi-Fi.

ACCOUNTS

  • Monitor your bank statements, credit card statements and credit report regularly.
  • Use direct deposit and automatic debit services whenever you can.
  • Keep list of all credit card numbers and their phone numbers in safe place.
  • Opt out of all pre-approved credit card offers by calling 888-867-8688.
  • Use online banking and bill pay for secure, immediate access.

PERSONAL INFORMATION

  • Only carry the identification, credit/debit cards and checks you really need.
  • Keep your social security card in a safe place, not in your wallet.
  • Be careful with personal data if you have care givers or other workers in your home.
  • You have the right to refuse requests for your SSN.
  • Do not share passwords, IDs or PINs with anyone.
  • Protect your incoming and outgoing regular mail.
  • Try to reduce the amount of regular mail containing personal information.
  • Use a shredder whenever possible.

E-mails fraudulently claiming to be from the FDIC

To:
Chief Executive Officer (also of interest to Security Officer)
Subject:
Consumer Alert
Summary:
E-mails fraudulently claiming to be from the FDIC are attempting to get recipients to click on a link, which may ask them to provide sensitive personal information. These e-mails falsely indicate that FDIC deposit insurance is suspended until the requested customer information is provided.
Distribution:
FDIC-Supervised Banks (Commercial and Savings)
Note:
Paper copies of FDIC Special Alerts may be obtained through the FDIC's Public Information Center, 877-275-3342 or 703-562-2200.

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports from consumers who received an e-mail that has the appearance of being sent from the FDIC. The e-mail informs the recipient that "in cooperation with the Department of Homeland Security, federal, state and local governments…" the FDIC has withdrawn deposit insurance from the recipient's account "due to account activity that violates the Patriot Act." It further states deposit insurance will remain suspended until identity and account information can be verified using a system called "IDVerify." If consumers go to the link provided in the e-mail, it is suspected they will be asked for personal or confidential information, or malicious software may be loaded onto the recipient's computer.

This e-mail is fraudulent. It was not sent by the FDIC. It is an attempt to obtain personal information from consumers. Financial institutions and consumers should NOT access the link provided within the body of the e-mail and should NOT under any circumstances provide any personal information through this media.

The FDIC is attempting to identify the source of the e-mails and disrupt the transmission. Until this is achieved, consumers are asked to report any similar attempts to obtain this information to the FDIC by sending information to alert@fdic.gov.

For your reference, FDIC Special Alerts may be accessed from the FDIC's website. To learn how to automatically receive FDIC Special Alerts through e-mail, please visit the FDIC's website.


Sandra L. Thompson, Director
FDIC: Division of Supervision and Consumer Protection