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Consumer Alerts

First National Bank Anderson continually makes investments in state-of-the-art online banking security to ensure we protect the confidentiality of every customer's online information and to provide the utmost security of every user.

Security Recommendations

If you receive anything that you feel is suspicious or even if you believe that you may be the victim of fraud, please contact First National Bank of Anderson at (936) 873-2511. There are many scams out there so remember if it is too good to be true, then it probably is. Remember that the bank will never ask you for any personally identifiable information by email. You need to do everything possible to protect yourself so use this list of recommendations to keep your private information private:

COMPUTER or TABLET
  • Do not download software from any site you do not know.
  • Install and update software that scans for viruses and spyware regularly.
  • Keep up to date on “patches” for your computer.
  • Do not click anywhere on “pop-ups” or even click “no”. Just close the popup using the X.
  • Do not click on any messages if they tell you your computer has a virus.
  • Use hard passwords that contain special characters, numbers and capitals.
  • Do not click on links that appear in any email.
  • Delete any email messages from anyone with any urgent security warning that is requesting information.
  • Do not store passwords on your PC. If it asks to “remember” a password for you, say no.
  • Do not just throw out an old computer. Deleted personal information can still be retrieved.
  • Do not use public Wi-Fi.
ACCOUNTS
  • Monitor your bank statements, credit card statements and credit report regularly.
  • Use direct deposit and automatic debit services whenever you can.
  • Keep list of all credit card numbers and their phone numbers in safe place.
  • Opt out of all pre-approved credit card offers by calling (888) 867-8688.
  • Use online banking and bill pay for secure, immediate access.
PERSONAL INFORMATION
  • Only carry the identification, credit/debit cards and checks you really need.
  • Keep your social security card in a safe place, not in your wallet.
  • Be careful with personal data if you have care givers or other workers in your home.
  • You have the right to refuse requests for your SSN.
  • Do not share passwords, IDs or PINs with anyone.
  • Protect your incoming and outgoing regular mail.
  • Try to reduce the amount of regular mail containing personal information.
  • Use a shredder whenever possible.

E-mails fraudulently claiming to be from the FDIC

TO:

Chief Executive Officer (also of interest to Security Officer)

SUBJECT:

Consumer Alert

SUMMARY:

E-mails fraudulently claiming to be from the FDIC are attempting to get recipients to click on a link, which may ask them to provide sensitive personal information. These e-mails falsely indicate that FDIC deposit insurance is suspended until the requested customer information is provided.

DISTRIBUTION:

FDIC-Supervised Banks (Commercial and Savings)

NOTE:

Paper copies of FDIC Special Alerts may be obtained through the FDIC’s Public Information Center, (877) 275-3342 or (703) 562-2200.

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports from consumers who received an e-mail that has the appearance of being sent from the FDIC. The e-mail informs the recipient that “in cooperation with the Department of Homeland Security, federal, state and local governments…” the FDIC has withdrawn deposit insurance from the recipient’s account “due to account activity that violates the Patriot Act.” It further states deposit insurance will remain suspended until identity and account information can be verified using a system called “IDVerify.” If consumers go to the link provided in the e-mail, it is suspected they will be asked for personal or confidential information, or malicious software may be loaded onto the recipient’s computer.

This e-mail is fraudulent. It was not sent by the FDIC. It is an attempt to obtain personal information from consumers. Financial institutions and consumers should NOT access the link provided within the body of the e-mail and should NOT under any circumstances provide any personal information through this media.

The FDIC is attempting to identify the source of the e-mails and disrupt the transmission. Until this is achieved, consumers are asked to report any similar attempts to obtain this information to the FDIC by sending information to alert@fdic.gov.

For your reference, FDIC Special Alerts may be accessed from the FDIC’s website. To learn how to automatically receive FDIC Special Alerts through e-mail, please visit the FDIC’s website.

 

Sandra L. Thompson, Director
FDIC: Division of Supervision and Consumer Protection

Here’s everything you need to know about recent bank jugging crimes

By Rusty Surelle | Posted Wed 2:06 PM, Dec 18 2019 | Updated Wed 2:14 PM, Dec 18, 2019
BRAZOS COUNTY, Tex. (KBTX) – Local law enforcement agencies are investigating at least three possible cases of bank jugging this month in Brazos County.

Here’s everything you need to know about the bank jugging and what it actually is.

RECENT CASES
  • College Station police are investigating a possible case that occurred on Monday, December 16, in the parking lot of a shopping center on Texas Avenue near Holleman Drive. The victim said he may have been followed after leaving a College Station bank with $3,000 in cash. It was taken after someone smashed his car window in the parking lot.
  • On Tuesday, December 17, a woman says her car was broken into and her purse taken outside a business on Tabor Road near FM 2223 in northeast Brazos County. The victim says she was followed after she left a bank near Boonville Road and Highway 6.
  • Details on other cases were not immediately available.
WHAT IS BANK JUGGING?
  • The term is used to describe suspects who sit in bank parking lots and watch customers go in and out of a bank. The suspects follow the customers they believe are in possession of cash and look for an opportunity to burglarize the vehicles or rob them directly.
  • “Juggers” most frequently target customers carrying bank bags, bank envelopes, and coin boxes.
  • Most “jugging” incidents occur at a retail or commercial business the customer stops at after leaving the bank.
  • If a customer leaves the bank and does not leave their money unattended in the vehicle most “Juggers” will go back to the bank to target another banking customer, however, some “Juggers” will confront the customer in an attempt to rob them by taking the money by force.
THINGS TO BE AWARE OF WHEN BANKING:
  • Occupied vehicles backed into parking spaces with a clear view of the front doors of the bank, ATM, or commercial drive-thru line
  • Vehicles arriving at a bank with no occupants entering the bank
  • Vehicles changing parking spaces
  • Vehicles with dark tinted windows with little or no visibility of the occupants
  • Vehicles with multiple occupants
HOW CAN YOU PROTECT YOURSELF?
  • Always be aware of your surroundings
  • Conceal money before leaving the bank never openly carry bank bags, envelopes, or coin boxes
  • Be aware of anyone following you from the area of a bank
  • If you suspect you are being targeted call 911 from your cell phone and keep the dispatcher informed or your location, the direction you are traveltng, and drive toward the pohce station until marked police cars are able to locate you
  • Do not leave or try to hide your bank bag or bank envelope in your vehicle when you exit at your next destination, even if it’s your residence
IRS Offers Identity Protection Pin
  • You can view the article HERE